Refund and Cancellation Policy

Last Updated: October 31, 2026

1. Free Trial

TranslateBase may offer a free trial to eligible users, allowing them to explore our services before purchasing a subscription.

During the free trial period, users can access the features included in the trial plan. If a paid subscription is activated after the trial ends, the applicable subscription fee will be charged according to the selected plan.

2. Refund Policy

All subscription payments are final and non-refundable once successfully processed.

We do not offer refunds, partial refunds, or credits for unused subscription periods, unused features, or changes in subscription usage.

We encourage users to take advantage of our free trial, where available, to evaluate the service before purchasing a paid subscription.

3. Subscription Cancellation

You can cancel your subscription at any time through your account settings or by contacting our support team.

After cancellation:

• Your subscription will not automatically renew.
• You will retain access to paid features until the end of your current billing period.
• No further subscription charges will be made after the current billing period expires.
• No refund will be issued for the remaining unused subscription period.

4. Billing and Payments

Subscription fees are charged according to the pricing and billing frequency displayed at the time of purchase.

By purchasing a subscription, you authorize the applicable recurring charges until you cancel your subscription.

5. Contact Us

If you have questions about billing, subscriptions, or cancellations, please contact us through our website or email our customer support team.